Ppiv's Privacy Policy — Your information is completely safe with us

1 Introduction & ppiv's Commitment

Ppiv is an online gaming and entertainment platform in Bangladesh. We believe our members have the right to full control over their personal information. This Privacy Policy ("Policy") explains what types of data ppiv collects, why it collects them, and how that data is used and protected.

A core principle at ppiv is that your personal data will never be sold, never shared with advertisers, and never used for any purpose beyond what is necessary without your consent.

2 What information do we collect?

When you create an account and use our services on ppiv, we collect the following information. Each piece of data is collected for a specific reason.

• Only the data necessary to provide our services is collected — nothing more.
• Your explicit consent is obtained before any data is collected.
• Core services remain accessible even if optional information is not provided.

3 How is your information used?

Ppiv uses the data it collects solely for defined purposes. Details are outlined below:

• Account Management: To verify login sessions, process password resets, and secure your account.
• Transaction Processing: Coordinating with payment providers to process incoming deposits and outgoing withdrawals.
• Responsible Gaming: Detecting unusual gaming patterns and taking action to protect the member.
• Fraud Prevention: Detecting multiple accounts, bonus abuse, and fraudulent transactions.
• Contact: Sending important updates, bonus offers, and support messages.
• Service Improvement: To analyze user experience and improve the platform.

4 Data Storage & Security Measures

Ppiv applies the highest industry-standard technical measures to protect your information. Our servers are housed in secure data centers and monitored around the clock by security specialists.

• All data is stored with AES-256 encryption.
• All communications on the website and app are secured using SSL/TLS protocols.
• Regular security audits and vulnerability assessments are conducted.
• Only a limited number of staff have access to data, and only to what they need.
• In the event of a data protection breach, affected members will be notified immediately.

How long data is retained depends on its type and purpose. Financial transaction records are kept for legally required periods. Personal identification data is deleted as soon as possible after an account is closed.

5 Data Sharing Policy

Ppiv shares your information with third parties only under strictly controlled circumstances. Below is a clear breakdown of who we share it with and why:

• Payment Providers: Only the transaction information necessary for processing deposits and withdrawals.
• Game Providers: User ID and game session data for game management.
• Legal Authorities: Only specific data disclosed under government orders in accordance with Bangladesh law.
• Security Partners: Anonymized data used for fraud detection and cybersecurity purposes.

6 Cookies & Tracking Policy

Cookies and similar technologies are used on the ppiv website and app. Cookies are small text files stored on your device that help improve your browsing experience.

• Essential Cookies: To maintain login sessions and ensure security — these cannot be disabled.
• Functional Cookies: To remember your language preferences and game settings.
• Analytics Cookies: To review platform usage and improve our services.

Cookies can be managed through your browser settings. However, disabling essential cookies may prevent some services from functioning properly.

7 Your Rights & Controls

As a ppiv member, you have the following rights over your own data. To exercise any of these rights, please contact ppiv Support.

8 Minor Protection

Ppiv's services are intended for users aged 18 and above. We do not knowingly collect information from anyone under the age of 18.

If we become aware that we hold data belonging to a minor, it will be deleted immediately and the associated account will be suspended.

9 Special Protection for Financial Information

Mobile banking numbers, bank account details, and transaction records are highly sensitive data. ppiv has put special security measures in place to protect this information.

• Payment information is stored with the highest level of encryption.
• ppiv staff cannot view your full payment details.
• Two-factor authentication is used to verify transactions.
• Suspicious transactions are automatically blocked.

10 Privacy Policy Changes

Ppiv may update this Privacy Policy from time to time. For any significant changes, a notification will be sent to your registered mobile number or email address.

Continued use of ppiv after any changes takes effect constitutes your acceptance of the updated policy. We recommend checking this page regularly.

11 Privacy Contact

For any questions or concerns about this Privacy Policy, or to submit a request regarding your information, please contact ppiv's Data Protection team.

We aim to respond to all requests within 30 days of receipt. Complex requests may take longer, and you will be kept updated in those cases.